Returns & Exchanges

At Olivia Garden, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. If your order doesn't meet your expectations, we provide a streamlined process for returns and exchanges to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags and protective seals are intact, and include your printed return authorization slip.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund to the original payment method within 5 to 7 business days.